Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matthew Adams

Matthew Adams

March 13, 2026

5  out of  5
rating by Matthew Adams
"Only a phone call away. Very prompt with service. Willing to go the extra mile."
Profile photo of William Hoolahan

William Hoolahan

March 13, 2026

5  out of  5
rating by William Hoolahan
"Warm and professional"
Profile photo of Thosa London

Thosa London

March 10, 2026

5  out of  5
rating by Thosa London
"I was in a car accident in October of 2025 on my way to conduct my business Naturallie’ Graced Massage Therapy! Someone rear-ended me & I was hurt! Kimberly Coleman State Farm saved the day! 🦸‍♀️They took great care of me with much professionalism & generosity! Thank You @Kimberly Coleman State Farm!!!❤️❤️❤️"
Profile photo of Trent Irvin

Trent Irvin

March 7, 2026

5  out of  5
rating by Trent Irvin
"State Farm was enjoyable to work with. Conrad was my agent and he was very thorough, always follow through, and answered every question and request I had till we found the best policy and price for me."
We responded:
"Trent, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kimberly Coleman’s Team—we are always here to help!"
Profile photo of Ervin Patrick

Ervin Patrick

March 6, 2026

5  out of  5
rating by Ervin Patrick
"Tiara young was great helping me find the best insurance that fits me , definitely recommend State Farm"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kimberly Coleman’s Team. "
Profile photo of Carl Hicks

Carl Hicks

March 5, 2026

5  out of  5
rating by Carl Hicks
"I have dealt with a lot of professional people in my life but I gotta say that Kimberly Coleman is one of the most responsible professionals I have had pleasure doing business with. I would recommend her to my grandparents. I am telling you this is unsolicited. She is the best give her a call. Respectfully Carl and Ann Hicks"
We responded:
"Carl, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Alanis Rivera

Alanis Rivera

March 4, 2026

5  out of  5
rating by Alanis Rivera
"⭐️⭐️⭐️⭐️⭐️ Highly recommend! 🙌🏽 The team at Kimberly Coleman State Farm is truly amazing. They respond and resolve everything so quickly, and they’re always friendly and professional. I had an issue with my car, and in less than 5 minutes they upgraded me to a mini van while my vehicle is in repair. That’s how efficient they are! 🚗✨ Excellent customer service from start to finish. Thank you for making the whole process so easy and stress"
We responded:
"Thank you for the 5-star review, Alanis! Here on State Farm Agent Kimberly Coleman’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Jordan Griffin

Jordan Griffin

February 27, 2026

5  out of  5
rating by Jordan Griffin
"Update: Somehow posting this review deleted my review for Mary but overall, everyone at Kimberly’s office are awesome and a pleasure to work with. Kimberly Coleman’s office is one of the best to ever do it! Special shout out to Mary and Marcus for always being helpful and professional."
We responded:
"Thank you so much for taking the time to leave such a wonderful review for Mary! We're thrilled to hear that you have had such a positive experience with her. Mary is indeed an absolute gem, and we're glad to hear that she has been able to provide you with exceptional service. Her professionalism, timeliness, and knowledge are qualities that we greatly value in our team members. We will make sure to pass along your kind words to Mary. She will be delighted to know that her efforts have made a positive impact on your experience. Thank you once again for your review. We truly appreciate your feedback and look forward to serving you in the future."
Profile photo of Megan Pugh

Megan Pugh

February 26, 2026

5  out of  5
rating by Megan Pugh
"This Statefarm office is the greatest I’ve ever dealt with! Also Carly is the sweetest!! I definitely recommend going to them and speaking with Carly! 💕"
We responded:
"Thank you so much for the 5-stars, Megan! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Clayton McElhaney

Clayton McElhaney

February 24, 2026

5  out of  5
rating by Clayton McElhaney
"One of the best Insurance agents I’ve ever had!!!! Highly recommend this team!!!!!"
We responded:
"Thanks so much for the fantastic rating, Clayton! We are so glad you had a positive experience with us here on State Farm Agent Kimberly Coleman’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Felicia Young

Felicia Young

February 19, 2026

5  out of  5
rating by Felicia Young
"Conrad was very helpful enjoyed speaking and doing business with him."
We responded:
"Felicia, thank you for your wonderful review of State Farm Agent Kimberly Coleman’s Team!"
Profile photo of Melody Bagwell

Melody Bagwell

February 19, 2026

5  out of  5
rating by Melody Bagwell
"It was a pleasure working with Valerie Gray!! Very easy and affordable! Thank you for everything!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kimberly Coleman’s Team! We deeply appreciate your kind words here in Mobile . "
Profile photo of Christena Poole

Christena Poole

February 17, 2026

5  out of  5
rating by Christena Poole
"Conrad was very helpful in getting me the best price!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Kimberly Coleman’s Team. "
Profile photo of Keri Underwood

Keri Underwood

February 6, 2026

5  out of  5
rating by Keri Underwood
"Awesome service. Valerie is the best!"
We responded:
"Thank you so much for the 5-stars, Keri! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Kaila Murphy

Kaila Murphy

January 29, 2026

5  out of  5
rating by Kaila Murphy
"This State Farm office is such a warm environment! The staff is helpful and friendly, the area is clean and tidy. Carly is customer friendly and knowledgeable, very fantastic at her job! Would recommend to anyone in the area looking for insurance coverage."
We responded:
"We appreciate your review, Kaila. We are so happy that you had such a wonderful experience with State Farm Agent Kimberly Coleman’s Team here in Mobile ! "
Profile photo of Mon Collins

Mon Collins

January 22, 2026

5  out of  5
rating by Mon Collins
"Carly always take good care of me when I need her , excellent service ! 10/10"
We responded:
"Wow, thank you for the 5-star review, Mon! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Mon, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kimberly Coleman’s Team is just a call or email away! "
Profile photo of Audrey Fendley

Audrey Fendley

January 19, 2026

5  out of  5
rating by Audrey Fendley
"State Farm is great!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Audrey, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kimberly Coleman’s Team—we are always here to help! "
Profile photo of Wanda Miller

Wanda Miller

January 19, 2026

5  out of  5
rating by Wanda Miller
"Happy with all all services and agent"
We responded:
"Wanda, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Melanie Lens Ramey

Melanie Lens Ramey

January 19, 2026

5  out of  5
rating by Melanie Lens Ramey
"Had a great experience this morning with this State Farm office. The agent was extremely kind, patient, and helpful. They took the time to answer my questions and made the process easy and stress free. Excellent customer service. highly recommend!"
We responded:
"Thank you so much for the 5-star rating, Melanie! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Tom Mixon

Tom Mixon

January 15, 2026

5  out of  5
rating by Tom Mixon
"Kimberly Coleman”s Insurance Agent was one of the nicest person that I’ve ever had to speak to on the phone. She was very patient, very friendly, very thorough and very polite. All businesses need agents like her. She is truly an asset for State Farm."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kimberly Coleman’s Team.  "
Profile photo of Tajuana Fields

Tajuana Fields

January 13, 2026

5  out of  5
rating by Tajuana Fields
"Tiara is like the best agent I ever had she went over and beyond to help me get exactly what I needed for less❤️❤️❤️"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Mobile to know that you had such a wonderful experience with us here on State Farm Agent Kimberly Coleman’s Team. Thank you so much for the 5-stars, Tajuana! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kimberly Coleman’s Team anytime. "
Profile photo of micah bartle

micah bartle

January 7, 2026

5  out of  5
rating by micah bartle
"Making the transition over to State Farm was fast and easy. Conrad was extremely helpful and made the process smooth."
We responded:
"Thank you for your kind words! We're thrilled to hear that Conrad made your transition to State Farm fast and easy. We appreciate your trust and look forward to serving you!"
Profile photo of Mariah Huckaby

Mariah Huckaby

January 7, 2026

5  out of  5
rating by Mariah Huckaby
"Tiara was amazing!! She gave me a quote for life insurance and taught me so much about how important it is to have sufficient coverage with my life policy to really protect my family. Thank you Tiara!"
We responded:
"Thank you so much for your wonderful feedback! We're glad to hear that Tiara was able to provide you with valuable information and a life insurance quote that meets your needs. Protecting your family is our top priority, and we're happy Tiara could help make that clear. We appreciate your trust and thank you for choosing us!"
Profile photo of zeekbeendat zk

zeekbeendat zk

December 31, 2025

5  out of  5
rating by zeekbeendat zk
"hi my name is zacchaeus and my experience was amazing i highly recommend 10/10 thank you state farm and i really appreciate tiara young thank you so much!!!!!!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience and truly appreciate your 10/10 recommendation. Tiara Young and the entire State Farm team are grateful for your kind words. If you ever need anything else, we're here to help!"
Profile photo of Lauren Erskine

Lauren Erskine

December 23, 2025

5  out of  5
rating by Lauren Erskine
"My husband and I have been insured with State farm since this summer and have been so happy with our experience! Conrad is always so helpful in giving good advice with our best interest in mind!"
We responded:
"Thank you for sharing your positive experience! We're delighted to hear that you and your husband have been happy with your coverage since joining State Farm. Conrad takes great pride in providing helpful advice with your best interests at heart, and we’re glad that it shows. We appreciate your trust and look forward to continuing to serve you!"
Profile photo of Peggy

Peggy

December 23, 2025

5  out of  5
rating by Peggy
"Great insurance company! Excellent customer service!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear you had a great experience with our customer service. We appreciate your support and look forward to serving you again!"
Profile photo of George Riek

George Riek

December 23, 2025

5  out of  5
rating by George Riek
"Kim is a great agent and always trying to find better ways to serve her clients. Genuinely cares for people."
We responded:
"Thank you for your kind words! We're proud to have Kim on our team—she truly cares about finding the best solutions for her clients. We appreciate your recognition and look forward to continuing to serve you!"
Profile photo of Latanya “Divaldy26” Walton

Latanya “Divaldy26” Walton

December 20, 2025

5  out of  5
rating by Latanya “Divaldy26” Walton
"Valarie at State Farm provided outstanding customer service! She was professional, patient, and extremely knowledgeable. She took the time to explain my options clearly and made the entire process smooth and stress-free. Valarie truly goes above and beyond for her customers, and it shows that she genuinely cares. I highly recommend asking for Valarie if you’re looking for excellent service at State Farm!"
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Valarie provided you with outstanding service and made the process smooth and stress-free. She truly is dedicated to going above and beyond for our customers. We appreciate your recommendation and look forward to assisting you again in the future!"