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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sandra Caston

November 12, 2024

5  out of  5
rating by Sandra Caston
"I HAD to reach to you to let you know that Lex was very helpful. She was not only helpful, but she was very knowledgeable, professional, patient and kind. She was able to save us over $300 per month on our insurance. GREAT JOB!"
We responded:
"Thank you so much for taking the time to share your wonderful experience! We’re thrilled to hear that Lex was able to assist you so effectively and that her knowledge and professionalism made such a positive impact. Saving you over $300 a month on your insurance is fantastic, and we’re glad you had such a great experience. We appreciate your kind words and look forward to serving you again in the future!"
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Christopher ducas

November 7, 2024

5  out of  5
rating by Christopher ducas
"I’ve had the pleasure of working with Kim Coleman from State Farm, and I can’t say enough good things about their services. They go above and beyond to ensure that I’m getting the best coverage for my needs at a competitive rate. Kim’s team is not only knowledgeable but also incredibly responsive and attentive to all my questions and concerns. The process was smooth, efficient, and personalized, making me feel valued as a client. I highly recommend Kim Coleman to anyone looking for a trustworthy, dedicated insurance broker! Currently use their services for our nonprofits multimillion dollar property insurance coverage and personally for auto insurance."
We responded:
"Thank you so much for your kind words, Chris! We're thrilled to hear about your positive experience with Kim Coleman and the team at State Farm. Providing personalized and attentive service is our top priority, and it’s wonderful to know that we’ve met your expectations. We appreciate your trust in us for both your nonprofit’s property insurance and your personal auto insurance. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future! If you ever have any questions or need assistance, don't hesitate to reach out."
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Demetrius Pettway

October 30, 2024

5  out of  5
rating by Demetrius Pettway
"Very helpful and friendly"
We responded:
"We are so thankful for your 5 star review, thank you for taking the time to leave this for us!"
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Joy Kluckhohn

October 30, 2024

5  out of  5
rating by Joy Kluckhohn
"Lex knew I needed to find a way to save money during some recent change in my personal situation. I asked her to help find me auto insurance, since mine was due to renew at a higher amount. To be following soon, will be my home insurance reevaluation. I have every confidence she will find the match for me."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Lex was able to assist you in finding a more affordable auto insurance option during this time. It's great to know that you have confidence in her for your upcoming home insurance reevaluation. We're here to help you every step of the way, and we look forward to continuing to support you with all your insurance needs! If you have any questions or need further assistance, please don't hesitate to reach out."
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Victoria Eastridge

October 29, 2024

5  out of  5
rating by Victoria Eastridge
"Great customer service. Always just one phone call away. Very understanding and patient."
We responded:
"Thank you for your 5 star google review, we appreciate your kind words!"
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Gabe Gunter

October 28, 2024

5  out of  5
rating by Gabe Gunter
"I recently had the pleasure of working with Lexy McKinnell at State Farm, and I couldn't be happier with the experience. Lexy made the process of setting up both my car and house insurance for my family. It was incredibly smooth and stress-free. She was professional, knowledgeable, and always available to answer any questions I had. Her dedication to providing excellent customer service truly stood out. I highly recommend Lexy to anyone looking for a reliable and friendly insurance agent. Thank you, Lexy, for all your hard work!"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Lexy provided you with a smooth and stress-free experience while setting up your car and house insurance. Her professionalism and dedication to excellent customer service are truly commendable, and we’re glad she was able to assist you. Your recommendation means a lot to us, and we appreciate your trust in Lexy and our team. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing us!"
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Makayla connolly

October 18, 2024

5  out of  5
rating by Makayla connolly
"Very pleased with my experience here at State Farm. Lex is so wonderful, she’s very kind and did everything she could to try and find me the perfect insurance quote . 10/10 would recommend speaking to her :)!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lex provided you with such a positive experience. We strive to find the best solutions for our clients, and it's great to know we succeeded with you. Your recommendation means a lot to us! If you need anything else in the future, don’t hesitate to reach out. 😊"
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Sarah Bayer

October 18, 2024

5  out of  5
rating by Sarah Bayer
"Lex McKinnell is an amazing person to work with! She is very knowledgeable and helpful with our insurance - I highly recommend her!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experience with Lex McKinnell. She truly is a valuable asset to our team, and we’re glad she could assist you with your insurance needs. We appreciate your recommendation and look forward to serving you again in the future!"
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stefani zuber

October 4, 2024

5  out of  5
rating by stefani zuber
"I was so great full that Lex McKinnell was able to find me the best coverage for what I was needing insurance on. I highly recommend her to everyone that needs insurance"
We responded:
"Thank you so much for taking the time to write such a kind review about your experience with Lex McKinnell. We are thrilled to hear that she was able to find you the best coverage for your insurance needs. Your recommendation means a lot to us, and we greatly appreciate you sharing your positive experience with others. If you have any further questions or require assistance in the future, please don't hesitate to reach out. Thank you once again for choosing our services, and we look forward to serving you in the future."
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Emily Thornton

October 2, 2024

5  out of  5
rating by Emily Thornton
"Marcus Lucus was wonderful to work with! He deligently walked me through the onboarding process, thoroughly explained all my coverage options, and acted quickly to get my new policy set up. He’s one of a kind, and made my experience delightful. I highly recommend working with Marcus Lucas for any of your insurance needs."
We responded:
"Thank you so much for taking the time to leave such a fantastic review for Marcus Lucas! We greatly appreciate your kind words and are thrilled to hear about your delightful experience working with him. We will make sure to pass along your praise to Marcus for his diligent assistance throughout the onboarding process. It's wonderful to know that he thoroughly explained all your coverage options and acted quickly to get your new policy set up. Marcus truly is one of a kind! We are grateful for your recommendation and trust in Marcus for all your insurance needs. Should you require any further assistance or have any questions, please don't hesitate to reach out. Thank you again for choosing our services, and we look forward to serving you in the future."
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Ruby Pinnix

October 1, 2024

5  out of  5
rating by Ruby Pinnix
"Marcus helped me today when I called and paid my bill and they're always very friendly and do anything they can to help you ... Thank you"
We responded:
"Thank you so much for taking the time to leave us a five-star review on Google! We greatly appreciate your kind words and positive feedback. It's always a pleasure to hear that we've provided a great experience for our customers. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!"
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Jordan Griffin

September 27, 2024

5  out of  5
rating by Jordan Griffin
"Update: Somehow posting this review deleted my review for Mary but overall, everyone at Kimberly’s office are awesome and a pleasure to work with. Kimberly Coleman’s office is one of the best to ever do it! Special shout out to Marcus for always being helpful and professional."
We responded:
"Thank you so much for taking the time to leave such a wonderful review for Mary! We're thrilled to hear that you have had such a positive experience with her. Mary is indeed an absolute gem, and we're glad to hear that she has been able to provide you with exceptional service. Her professionalism, timeliness, and knowledge are qualities that we greatly value in our team members. We will make sure to pass along your kind words to Mary. She will be delighted to know that her efforts have made a positive impact on your experience. Thank you once again for your review. We truly appreciate your feedback and look forward to serving you in the future."
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Tyquisha Gibson

September 26, 2024

5  out of  5
rating by Tyquisha Gibson
"Mary was very patient and helpful. She is an asset to the State Fram team."
We responded:
"Thank you so much for taking the time to leave a review for our team at State Farm. We greatly appreciate your feedback and are thrilled to hear about your positive experience with Mary. Mary takes great pride in providing exceptional customer service, and we are delighted that her patience and helpfulness made a difference for you. We couldn't agree more that Mary is a valuable asset to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We are here to help!"
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Marcus Lucas

September 24, 2024

5  out of  5
rating by Marcus Lucas
"great Environment! Great Team! Great Service! Will bring all of my business here!"
We responded:
"Thank you so much for the kind words! We appreciate you!"
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T. T.

September 24, 2024

5  out of  5
rating by T. T.
"I was having problems with my Credit card that expired with my autopay. Marcus was patient and helpful in guiding me through the steps to reset up auto-pay."
We responded:
"Thank you for taking the time to leave a review on Google. We appreciate your feedback and are glad to hear that Marcus was able to assist you with your credit card issue and help you set up auto-pay again. At Kimberly Coleman State Farm, we strive to provide excellent customer service and ensure that our customers have a smooth experience with our products and services. We will make sure to pass your kind words along to Marcus as well. If you have any further questions or need any assistance in the future, please don't hesitate to reach out to us. We are always here to help."
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Brittany W

September 20, 2024

5  out of  5
rating by Brittany W
"Savannah is awesome! She’s very knowledgeable and professional. I’ve been a customer with them for 2 years now, and they have the best rates compared to others."
We responded:
"Thank you so much for your amazing review! We're thrilled to hear that Savannah has provided you with a knowledgeable and professional experience. We greatly value your loyalty as a customer for the past 2 years. It's fantastic to know that our rates have been the best compared to others. We'll make sure to pass along your kind words to Savannah. If you have any more feedback or need further assistance, please don't hesitate to reach out. We appreciate your support!"
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Gina Roberts

September 17, 2024

5  out of  5
rating by Gina Roberts
"Mary Funderburk is a bundle of joy! Her customer service and thoroughness in making sure that all the information in my file is accurate and has also suggested ways for saving, as well. She’s a pleasure to work with!"
We responded:
"Thank you so much for taking the time to leave such a wonderful review for Mary Funderburk! We greatly appreciate your kind words and are thrilled to hear about your positive experience with her. Mary is indeed a bundle of joy, and we are delighted to know that her customer service and attention to detail have made a positive impact on your experience. It's fantastic to hear that she has not only ensured the accuracy of the information in your file but also provided valuable suggestions for saving. We agree that Mary is a pleasure to work with, and we are grateful to have her as part of our team. We will be sure to pass along your feedback to Mary, as it will undoubtedly bring a smile to her face. If there is anything else we can assist you with, please do not hesitate to reach out. Thank you once again for your kind words and for choosing our services. We look forward to serving you in the future! "
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Angela Nelson

September 16, 2024

5  out of  5
rating by Angela Nelson
"Kimberly Coleman’s office is always great to deal with. Everyone is always friendly, helpful, and quick to respond. My interaction with Marcus today was great. I sent a text message to the office asking a question about a potential vehicle glass claim. Marcus wrote back immediately and then called to go over the details. He walked me through the process with the TPA vendor for glass claims. Marcus ensured that I had all of the information needed and fully answered all of my questions. The whole process was quick and easy and they were able to get me scheduled for a replacement the next day."
We responded:
"Thank you for sharing your positive experience with Kimberly Coleman's office! We greatly appreciate your kind words and are glad to hear that everyone in our office has been friendly, helpful, and quick to respond. We are thrilled to know that your interaction with Marcus was exceptional. It's wonderful to hear that he promptly responded to your text message and took the time to go over the details with you. We pride ourselves on providing excellent customer service, and Marcus's dedication to walking you through the process and ensuring that you had all the necessary information truly reflects our commitment to our customers. We're delighted that the whole process was quick and easy for you, and we're glad we were able to schedule a replacement for your vehicle glass the very next day. If there's anything else we can do to assist you, please don't hesitate to reach out. Thank you once again for your positive feedback and for choosing our services. We look forward to serving you in the future!"
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Aaron Durgin

September 12, 2024

5  out of  5
rating by Aaron Durgin
"It had been a stressful week and I was highly upset about some things, but he was patient. He listened and understood. I just want to say thank you young man You’re awesome !!!"
We responded:
"Thank you so much for taking the time to leave such a heartfelt review! We greatly appreciate your kind words and are glad to hear that our team member was able to provide you with the support and understanding you needed, especially during a stressful time. We understand how important it is to have someone who listens and empathizes, and we are delighted to know that our team member was patient and understanding with you. We believe in the power of exceptional customer service, and it's wonderful to hear that their efforts made a positive impact on your experience. On behalf of our team, we want to express our gratitude for your kind words. If there is anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out. Thank you once again for choosing our services, and we look forward to being of assistance to you in the future!"
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Michelle Watts

September 6, 2024

5  out of  5
rating by Michelle Watts
"I love Kimberly and her staff! They are great! She has saved me over 3,000 per year! 🥳"
We responded:
"Thank you so much for taking the time to leave such a wonderful review for Kimberly and her staff! We're thrilled to hear that you have had such a positive experience with them. It's fantastic to know that Kimberly's expertise and the efforts of her team have been able to save you over $3,000 per year. We're glad that they have been able to provide you with excellent service and help you achieve significant savings. We will make sure to pass along your kind words to Kimberly and her staff. They will certainly appreciate the recognition for their hard work. Thank you once again for sharing your positive experience. We truly value your feedback and look forward to serving you in the future."
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Lacey Singley

September 6, 2024

5  out of  5
rating by Lacey Singley
"Wonderful & professional!"
We responded:
"Thank you for leaving such a positive review! We greatly appreciate your kind words about our service. We strive to provide a wonderful and professional experience to all our customers, and it's great to hear that we have succeeded in doing so for you. Your feedback is truly valuable to us, and we're grateful for your support. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your review. We look forward to serving you again in the future!"
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Karen Radcliff

September 5, 2024

5  out of  5
rating by Karen Radcliff
"Anna Kathryn helped me so Much Today over a lost statement. Means A lot To Me🌸"
We responded:
"Thank you for leaving such a heartfelt review for Anna Kathryn! We're delighted to hear that she was able to provide you with valuable assistance during your time of need. Losing a statement can be a stressful situation, and we're glad that Anna Kathryn was there to help you through it. We understand how important it is to have a reliable and helpful team member during such circumstances. We will make sure to pass along your kind words to Anna Kathryn. It means a lot to us that her efforts have made a positive impact on your experience with us. Thank you once again for your review. We truly value your feedback and are here to assist you whenever you need us."
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Rachel Ellison

September 5, 2024

5  out of  5
rating by Rachel Ellison
"Kimberly & Sloan are so helpful, and they made my transition to a new insurance company so smooth and easy. They also have very competitive rates!"
We responded:
"Thank you for taking the time to share your wonderful experience with Kimberly and Sloan! We're thrilled to hear that they were able to provide you with such helpful and seamless assistance during your transition to a new insurance company. Making a change in insurance can sometimes be a daunting process, but we're glad that Kimberly and Sloan were there to make it smooth and easy for you. Their dedication to providing excellent service is truly commendable. We're also delighted to know that you found our rates to be competitive. We continuously strive to offer our customers the best value for their insurance needs. We will make sure to pass along your kind words to Kimberly and Sloan. They will be thrilled to know that their efforts have made a positive impact on your experience. Thank you once again for your review. We truly appreciate your feedback and look forward to serving you in the future."
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ashley estrada

September 5, 2024

5  out of  5
rating by ashley estrada
"Great, honest people!"
We responded:
"Thank you for leaving such a positive review! We greatly appreciate your kind words about our team. We take pride in being known as great and honest people, and it's wonderful to hear that our efforts have resonated with you. Providing exceptional service and maintaining honesty are values that we hold dear. Your feedback is truly valuable to us, and we're grateful for your support. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your review. We look forward to serving you again in the future!"
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Josh Hembree

September 5, 2024

5  out of  5
rating by Josh Hembree
"Kimberly and her team are incredibly professional and easy to work with. I highly recommend!"
We responded:
"Thank you for taking the time to leave such a positive review for Kimberly and her team! We greatly appreciate your kind words and recommendation. Kimberly and her team are indeed dedicated professionals who strive to provide outstanding service to our valued customers. We're delighted to hear that they have been able to meet your expectations and make your experience with us a positive one. Your recommendation means a lot to us, and we're grateful for your support. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your review. We look forward to serving you again in the future!"