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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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JOHN GROSSLEY

March 13, 2025

5  out of  5
rating by JOHN GROSSLEY
"Lex been working on getting me back since I left last year due to insurance being unaffordable for me and she stayed intouch till she was able to bring me back. That made me feel important. She very valuable to this company and what really made me come back was her to her kindness and being honest. Because I could have gotten the same company I was with to give me same price."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lex was able to assist you and make you feel valued during your time away. Her dedication to her clients is truly commendable, and we’re glad that her kindness and honesty played a significant role in your decision to return. We appreciate your trust in us and look forward to continuing to provide you with excellent service!"
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alexus jowers

March 10, 2025

5  out of  5
rating by alexus jowers
"This agency has been absolutely superb with everything . It started with Savannah helping me switch my car insurance over . She answered all my questions and was patient and very knowledgeable. She lock-in me in with StateFarm. Next , Lex helped us with our Homeowners insurance. I was nervous about the switch , but she saved us money on car insurance and homeowners insurance. I couldn’t pass it up . She was very solution driven and personable as well . She made me feel very comfortable with the decision. Lastly , Olivia stepped in to help provide additional support to accommodate some life changes . She was a great listening ear , provided great information, and has committed to helping my family as well . Thank you to all the staff for doing such a wonderful job with all your great staff members and services! HIGHLY RECOMMENDED!"
We responded:
"Thank you so much for taking the time to share your wonderful experience with our agency! We are thrilled to hear that Savannah, Lex, and Olivia provided you with such exceptional support throughout the process of switching your insurance. We pride ourselves on our knowledgeable and personable team, and it’s rewarding to know that they made you feel comfortable and confident in your decisions. Your satisfaction means the world to us, and we are delighted to have been able to save you money while accommodating your family's needs. We truly appreciate your high recommendation and look forward to continuing to serve you in the future. If you ever need anything else, please don’t hesitate to reach out!"
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James Rankin

March 6, 2025

5  out of  5
rating by James Rankin
"Great communication and had no trouble doing what need to be done."
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a positive experience with our communication and that everything went smoothly. Your satisfaction is our top priority, and we appreciate your feedback. If you need anything else in the future, don’t hesitate to reach out!"
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Richard Lowery

February 26, 2025

5  out of  5
rating by Richard Lowery
"Olivia helped me with my auto insurance. Customer service was absolutely awesome. Very knowledgeable and answered all my questions. The entire team at Kimberly Coleman State Farm are a dream to work with. Would recommend to everyone!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Olivia and the team were able to assist you with your auto insurance needs. Providing excellent customer service and being there for our clients is our top priority. We truly appreciate your recommendation and look forward to continuing to serve you in the future!"
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Zykeria Jordan

February 13, 2025

5  out of  5
rating by Zykeria Jordan
"I love it super easy and very affordable"
We responded:
"Thank you so much for your 5star google review!!"
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Conan Walley

January 30, 2025

5  out of  5
rating by Conan Walley
"Savannah was great! She helped through the whole process and was very helpful! Would recommend her and the agency to everyone!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Savannah provided you with great support throughout the process. Your recommendation means a lot to us! If you ever need assistance in the future, don’t hesitate to reach out. We look forward to serving you again!"
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Holly Golightly

January 30, 2025

5  out of  5
rating by Holly Golightly
"These folks never stop working. They worked tirelessly to ensure that I had the correct coverage and the best policies. You can trust them with your insurance needs."
We responded:
"Thank you for your fantastic review! We’re so glad to hear that you felt supported and that our team was able to provide you with the right coverage and policies. Your trust means everything to us, and we’re committed to working hard for all our clients. If you need anything in the future, please don’t hesitate to reach out!"
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Ricky Coursey

January 23, 2025

5  out of  5
rating by Ricky Coursey
"Lex and everyone else will help you with zero hassle. Excellent service recommend highly."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Lex and our team. Providing excellent service with no hassle is our top priority, and your recommendation means a lot to us. We look forward to assisting you again in the future!"
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Deltrimenia Lucas

January 14, 2025

5  out of  5
rating by Deltrimenia Lucas
"Best Statefarm around, incredibly knowledgeable about what’s being sold, very consistent with keeping in touch and helped me find exactly what I needed. Thank you Marcus Lucas for all your help."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Marcus Lucas and our team at State Farm. We pride ourselves on being knowledgeable and attentive to our clients' needs, and it's wonderful to know we could help you find exactly what you were looking for. Your feedback means a lot to us, and we look forward to assisting you again in the future!"
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Kathryn Simmons

January 1, 2025

5  out of  5
rating by Kathryn Simmons
"I love Kim! She always answers when I call!"
We responded:
"Thank you for leaving us a great review! We are glad to be responsive and attentive when you need us most!!"
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Meg Murdock

December 31, 2024

5  out of  5
rating by Meg Murdock
"Kimberly has a great team and truly care about making sure their clients are well protected, for the expected and unexpected!"
We responded:
"Thank you Meg for those kind words, we appreciate you leaving us a review!"
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Amberosine Reid

December 31, 2024

5  out of  5
rating by Amberosine Reid
"Awesome people! Very professional, friendly and knowledgeable."
We responded:
"Thanks Ms Reid for leaving us a great google review! We truly appreciate it."
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Carmilee Jones

December 31, 2024

5  out of  5
rating by Carmilee Jones
"Lex and Mandy at State Farm were fantastic! They were quick, professional, and made the process smooth and easy. Highly recommend the Kimberly Coleman Team for anyone looking for insurance and top-notch assistance!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Lex and Mandy provided you with fantastic service. Our team strives to make the insurance process as smooth and easy as possible, and it’s great to know we succeeded. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Madeline Moore

December 31, 2024

5  out of  5
rating by Madeline Moore
"Kimberly Coleman not only is such a kind person, she has a whole staff of extremely competent agents who really know how to get you the most coverage for the least amount of your hard earned money. I spoke with lex McKinnell to get car insurance, it was so quick and easy. She walked me through all the steps to make my navigation of the State Farm app and insurance policy smooth as butter!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Kimberly and Lex. Our team is dedicated to providing excellent service and ensuring that our clients find the best coverage for their needs. It's great to know that Lex made the process easy and enjoyable for you. If you have any more questions or need assistance in the future, don't hesitate to reach out. We appreciate your support!"
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paul hodges

December 31, 2024

5  out of  5
rating by paul hodges
"I recently had the pleasure of working with Lex at State Farm. She made this process a walk in the park. Friendly, very knowledgeable, and ready to tackle all my questions. I highly recommend her and staff to anyone looking for insurance agents. Thanks again for everything and Happy New Year!!"
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Lex provided you with such a positive experience. Our team strives to make the insurance process as easy and enjoyable as possible, and it’s great to know that we succeeded with you. We truly appreciate your recommendation and wish you a Happy New Year as well! If you need anything in the future, don’t hesitate to reach out."
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Jamal Holley

December 18, 2024

5  out of  5
rating by Jamal Holley
"Very good and friendly staff at this location. I live in a different county now but still choose to use this branch because of the friendliness and customer service satisfaction I receive."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our friendly staff and customer service have made such a positive impression on you. It means a lot to us that you continue to choose our branch despite the distance. We look forward to serving you again soon!"
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Mandy Harris

December 18, 2024

5  out of  5
rating by Mandy Harris
"The team at Kimberly Coleman State Farm is second to none! Don't hesitate to reach out to them for your home, auto and life insurance needs!"
We responded:
"Thank you for your google review!"
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Alison Edmiston

December 18, 2024

5  out of  5
rating by Alison Edmiston
"I highly recommend Kimberly and her team. A warm and friendly office. Always willing to help!!"
We responded:
"Thank you for your review! We appreciate you taking time to leave us one!"
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Christopher Immel

December 18, 2024

5  out of  5
rating by Christopher Immel
"Great service no complaints"
We responded:
"Thank you so much for leaving us a google review!"
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Jennifer Gorum

December 18, 2024

5  out of  5
rating by Jennifer Gorum
"So happy I found Kimberly and her staff! They saved me hundreds on my policies and I always get the best service. They make their customers feel like family, always friendly and responsive any time I need something."
We responded:
"Thank you for your fantastic review! We're delighted to hear that Kimberly and our team have been able to save you money while providing you with exceptional service. Making our clients feel like family is our top priority, and we're glad that comes through in your experience!"
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Kendall Gorum

December 18, 2024

5  out of  5
rating by Kendall Gorum
"I cannot recommend Kimberly Coleman enough! From the moment I walked in, I was greeted with warmth and professionalism. The team here truly goes above and beyond to ensure their clients feel valued and understood. Kimberly Coleman was incredible. Best auto and home insurance rates if you’re looking to save money! Their knowledge and patience made what could have been a stressful process feel easy and seamless."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Kimberly and our team. We strive to provide exceptional service and make the insurance process as smooth as possible for our clients. Your kind words about our professionalism and dedication mean a lot to us. If you ever need assistance in the future, don’t hesitate to reach out. We look forward to serving you again!"
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Laura Carter

December 17, 2024

5  out of  5
rating by Laura Carter
"Whenever interacting with the representatives they are personable and very courteous. I spoke with Marcus today and he expeditiously addressed my concern."
We responded:
"Thank you for your kind words! We’re so glad to hear that you had a positive experience with our team, especially with Marcus. We pride ourselves on providing courteous and efficient service, and it's great to know that we met your expectations. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!"
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Robert Moratti

December 13, 2024

5  out of  5
rating by Robert Moratti
"Great experience! They were super nice and very knowledgeable. They made the process very easy. Thank you"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team always strives to provide excellent service and make the process as smooth as possible. We appreciate your feedback and look forward to serving you again in the future!"
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Sandra Caston

November 12, 2024

5  out of  5
rating by Sandra Caston
"I HAD to reach to you to let you know that Lex was very helpful. She was not only helpful, but she was very knowledgeable, professional, patient and kind. She was able to save us over $300 per month on our insurance. GREAT JOB!"
We responded:
"Thank you so much for taking the time to share your wonderful experience! We’re thrilled to hear that Lex was able to assist you so effectively and that her knowledge and professionalism made such a positive impact. Saving you over $300 a month on your insurance is fantastic, and we’re glad you had such a great experience. We appreciate your kind words and look forward to serving you again in the future!"
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Christopher ducas

November 7, 2024

5  out of  5
rating by Christopher ducas
"I’ve had the pleasure of working with Kim Coleman from State Farm, and I can’t say enough good things about their services. They go above and beyond to ensure that I’m getting the best coverage for my needs at a competitive rate. Kim’s team is not only knowledgeable but also incredibly responsive and attentive to all my questions and concerns. The process was smooth, efficient, and personalized, making me feel valued as a client. I highly recommend Kim Coleman to anyone looking for a trustworthy, dedicated insurance broker! Currently use their services for our nonprofits multimillion dollar property insurance coverage and personally for auto insurance."
We responded:
"Thank you so much for your kind words, Chris! We're thrilled to hear about your positive experience with Kim Coleman and the team at State Farm. Providing personalized and attentive service is our top priority, and it’s wonderful to know that we’ve met your expectations. We appreciate your trust in us for both your nonprofit’s property insurance and your personal auto insurance. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future! If you ever have any questions or need assistance, don't hesitate to reach out."